FAQ's

How do I get a current Member Directory? 

Members can access the member directory through the Heriltage portal by folowing these instructions.

I'm a new resident; how do I get my initial pool access card?

Contact the property management company to request your card.

I've lost my pool access card how do I get a replacement?

Contact the property management company to purchase a replacement card.

My pool access card doesn't work, what do I do?

Do you allow non-resident pool memberships?

No, we are generally at capacity through the season with just residents and their guests. See Pool Rules for more info.

Is There WiFi At The Pool?

Yes, there is free WIFI at the pool. Login information is case sensitive: SSID: WHHOA Pool HotSpot Password: pool3595 WPA / WPA2: mixed mode

Is Overnight Parking Allowed At The Clubhouse? 

No, recently "No Overnight Parking" signs were placed in several locations. Vehicles may be towed and the vehicle owner will have to pay the fine to reclaim the vehicle. The HOA is not responsible for any damage to vehicles parked in the lot. All vehicles are to be removed by 11pm Sunday through Thursday nights and 12am(midnight) on Friday and Saturday nights.

Can I place an advertisement for my business on the website? 

We do not have an area on the website for local advertising nor do we have an official Facebook page for the neighborhood. However, a large number of the neighborhood residents have joined the Nextdoor app/platform which has means for advertising to nearby neighborhoods. We can provide an invite to it if needed.

How do I report an POA violation or problem in the community? 

You can contact the management company using the name and address on the Contacts page of this web site, or you can send a violation report via email using the online POA Violation/Problem Report Form.

How Do I Fix My Mailbox?

West Hampton Subdivision uses "Mailbox MB-500 with cast aluminum pole/paperbox" supplied by Global Home Products.

Global Home Product, Inc. 3290 Green Pointe Parkway, Suite 900 Norcross, GA 30092 770-409-8292 Fax Number: 770-409-8295 

Here are a coulple of additional websites for parts, etc.

https://addressesofdistinction.com

https://global-hc.com/

Who do I call about a street light that needs repair? 

Call 770-429-2100

Where can I see the original Watershed Letter? 

The letter can be accessed with the following link --> https://drive.google.com/file/d/10uQBC3JTdGfeOryuiT86ifS0OsRxg5Bn/view

What does the local recycler accept for recycling? 

West Cobb Sanitation has informed us (June 2022) that they can only recycle certain plastic items, #1 & #2 plastics - not all. They will no longer recycle any of the plastic pots that bedding plants come in. They mentioned the recycler has cut out accepting almost 70% of the plastic they use to.

The letter can be accessed with the following link --> https://drive.google.com/file/d/1nYqrHwcHqUiN987MVv_aOThoZkNVb77U/view